OK explain this please.

At the end of episode 6x01, Jane is walking outside Lisbon's office and looks inside, can't see her. He stops Ron right there and askes him if he has seen Lisbon. Ron was using his phono and yet he doesn't take even a second to answer "Nope, haven't seen her". Well most people (although maybe all people), are not in position to answer any question immediatly when using their phones. Not only that but although he's right outside Lisbon's office, he doesn't even bother to take a look, to take a glance inside before answering! How strange is that?

In episode 1x16 Van Pelt's boyfriend is after Jane for revenge. At the end he is taking Jane and Van Pelt out of the CBI building under a gun. They ran upon a guard and there Jane and Van Pelt try to run as her boyfriend shoots the guard and the guard shoots at the boyfriend. Jane and Van Pelt run to her car. At the same time the boyfriend shoots the guard down and is after them. This is where he sees a car leaving a parking spot and the driver passes right in front of the armed man. The driver takes a good look at the gunman and his gun! The driver is CBI Ron! He doesn't stop the car a little further to get out and help in any way. He just drives away. He doesn't do anything. What is strange is that he is supposed to be a CBI agend or something. He hears gunshots ( they took place a few second ago, can't be far), he sees an armed stranger running in the parking area, and doesn't seem to bother at all!
I know one would say many times in the movies we have seen such scene with drivers running away from armed men. But this is a CBI agend for god's shake!

Please help me understand the above 2. Is this the clue Heller said about episode 6x01? What do you think?